Responsible Gambling at Coolzino

At Coolzino, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment and never become a problem. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Coolzino promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent underage gambling and to support players who may be experiencing difficulties with their gambling habits.

Tools to Help You Stay in Control

We offer several features designed to help you manage your gaming activity:

• Deposit limits – set daily, weekly, or monthly caps on how much you can deposit
• Loss limits – control the maximum amount you are willing to lose over a set period
• Wagering limits – restrict the total amount you can wager
• Session time limits – receive reminders or automatic logouts after a specified duration
• Cooling-off periods – take a short break from gambling
• Self-exclusion – temporarily or permanently restrict access to your account

Signs of Problem Gambling

It is important to recognize when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Neglecting work, relationships, or daily responsibilities
• Feeling anxious, stressed, or irritable when not gambling
• Lying to others about your gambling habits
• Using gambling as a way to escape problems or negative emotions

If any of these apply to you, we encourage you to seek help immediately.

Self-Assessment

Ask yourself the following questions to evaluate your gambling behaviour:

If you answered yes to one or more of these questions, it may be time to reconsider your gambling habits and use the tools available on our platform.

Protecting Minors

Coolzino strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gambling activity. We carry out age verification checks and reserve the right to request additional documentation at any time.

We also recommend that parents and guardians use filtering software to prevent minors from accessing gambling websites.

Support Resources

If you or someone you know needs help with problem gambling, the following organisations offer free and confidential support:

• GamCare
• Gamblers Anonymous
• GamStop

You can also reach out to our customer support team for assistance with setting account limits or initiating a self-exclusion period. We are here to help you enjoy your experience at Coolzino responsibly.